Thank you for shopping at Pyramus Papyrus.
We value your satisfaction and aim to provide high-quality products and service.
If you’re not entirely satisfied with your purchase, we’re here to help.
🕒 Return Period
You have 7 days from the date you received your order to request a return.
✅ Conditions for Returns
To be eligible for a return, the item must be:
- Unused and in the same condition that you received it
- In its original packaging
- Accompanied by a receipt or proof of purchase
❌ Non-returnable Items
- Gift cards
- Personalized or custom-made items
- Items marked as final sale
💸 Refunds
Once your return is received and inspected, we will:
- Notify you via email
- Approve or reject your refund
- If approved, a refund will be issued to your original payment method within 7 business days
🚚 Return Shipping
- Customers are responsible for return shipping costs
- We recommend using a trackable shipping service
- Original shipping fees are non-refundable
📩 How to Start a Return
Please email us at pyramuspapyrus@gmail.com with the following:
- Order number
- Reason for return
- Photos (if the item is damaged or incorrect)
Last updated: April 2025