Welcome to Pyramus!
Please read the following terms and conditions carefully before using our website or placing an order.
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- General Information
• This website is owned and operated by Pyramus.
• By accessing or using our website, you agree to comply with these terms and conditions.
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- Products
• All of our products are handcrafted using authentic papyrus paper.
• Product images are for illustrative purposes. Since each item is handmade, slight variations may occur.
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- Orders & Payment
• Orders can be placed through our website or via our Amazon Egypt store.
• Payment methods available will be displayed at checkout.
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- Shipping & Delivery
• Orders are typically processed within 1–3 business days.
• Delivery time varies based on your location and may take 2–7 business days.
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- Returns & Exchanges
• Returns are only accepted in cases of damage or defects upon delivery.
• You must contact us within 48 hours of receiving your order to be eligible for a replacement or refund.
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- Intellectual Property
• All content on this website—including images, text, and designs—is the intellectual property of Pyramus and may not be used without permission.
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- Contact Us
If you have any questions or concerns, please contact us:
• Email: info@pyramuspapyrus.com
• Or through our Social Media pages.
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Privacy Policy – Pyramus Papyrus
At Pyramus Papyrus, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard the information you provide when you visit or make a purchase on our website: https://pyramuspapyrus.com.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Email address
- Phone number
- Shipping address
- Payment information (processed through a secure payment gateway)
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Communicate with you about your orders or inquiries
- Improve your experience on our site
- Send updates or promotional offers (only with your consent)
3. Data Protection
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.
4. Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. We may share it only with trusted service providers (such as shipping or payment partners) as necessary to complete your order.
5. Cookies
Our website uses cookies to enhance user experience and analyze site performance. You can modify your browser settings to disable cookies if you prefer.
6. Your Rights
You have the right to access, correct, or request the deletion of your personal data at any time by contacting us.
7. Changes to This Policy
We may update this privacy policy occasionally. Any changes will be posted on this page.
Last update 5 May 2025